Privacy Policy

1. Information We Collect

When you create an account, we collect:

• Account data: Email address and name provided during registration.
• API usage data: Request counts, endpoints accessed, timestamps, and IP addresses for rate limiting and analytics.
• Payment data: Processed securely by our payment provider. We do not store credit card numbers.

2. How We Use Your Data

• To provide, maintain, and improve the Service.
• To authenticate API requests and enforce rate limits.
• To send essential service-related communications.
• To detect and prevent abuse or unauthorized access.

3. Data Retention

Account data is retained for as long as your account is active. API usage logs are retained for 90 days. You may request deletion of your account and associated data at any time by contacting us.

4. Data Sharing

We do not sell your personal data. We may share data with third-party services only as necessary to operate the Service (e.g., authentication via Supabase, payment processing). We may also disclose data if required by law.

5. Security

We implement industry-standard security measures including encrypted connections (HTTPS), hashed API keys, and secure session management. However, no system is completely secure, and we cannot guarantee absolute security.

6. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies.

7. Your Rights

• Access your personal data stored by us.
• Request correction of inaccurate data.
• Request deletion of your account and data.
• Export your usage data.

8. Contact

For privacy-related inquiries, contact us at support@instadwn.com.